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The kind of employees that are wanted are those which combine the ability to turn out a large quantity of good work, and at the same time have enough of the old-fashioned virtue of perseverance to do it. Perhaps there never was a time or never will be a time when there was or will be such a scarcity of labor of the right kind.
In the strife for getting good employees, no employer can afford to use only one means of obtaining them. All possible means must be used in order to obtain a force sufficient to keep the wheels of the business turning. There are two general methods of maintaining a force up to the required number and standard. Some businesses prefer to train their employees themselves, keeping in touch with a large number of prospects all the while, and aiming to take their employees as early in their business career as possible. The advantages of this method are in the main that such employees are well versed in house methods. If care is taken to obtain employees that are liable to stick, such a course will maintain a permanent force, and a permanent force is the aim of every business. The single disadvantage of this method is that such employees obtain the inside viewpoint to too great an extent. They know what their own firm is doing, but they cannot get the proper prospective on what other firms are doing. Advantages of the Trained Employees. To offset this objection, many firms, particularly those that are unable to train their help fast enough, are firm believers in the method by which employees as fast as they are needed, are hired from other companies in the same line of business. The general advantage of this method of hiring help is that in this way there is a constant influx of new blood and new ideas. Often a new employee who has spent his business life in other institutions of the same class, and who at the same time has been a close observer, will bring enough ideas with him to pay for the expense of hunting him out and securing him. Then, too, the firm that sets out to train a man must invest considerable money in that training. Take in a business where the probationary period will extend over a year or so, the investment expense is all the more insidious because it does not appear on the cost sheet. Mistakes are made by the untrained employees as a usual thing - not by those who are trained thoroughly. It is this motive to a great extent that makes a great number of firms tend towards hiring employees wherever they can get them. Nor does this custom tend to develop undue competition other than for perhaps first class technical men. The ordinary employee not only does more satisfactory work, but is liable to be much more loyal to the company he Is with when he knows that there is a good general demand for his services. Nothing leads to routine work - and consequently work of a low productive capacity like the thought that a worker is in a line where there is little or no chance for competition for his services. Hiring by the Heads of Departments. Perhaps the most satisfactory means of hiring help is that in which the head of each department is closely enough in touch with the labor market to be able to keep his department up to the required quota. There is a great difference in different lines as regards this. For instance, a foreman in a metal-working line would not be considered a competent man unless he was pretty closely in touch with a dozen employees whom he could reach, as well as with every one that he employs. A printer In a town of ten or twenty thousand knows every person that is available in his city for his purposes, not only knows the chances for obtaining him, but whether he is satisfied with his present position and a vast amount of other collective data that he learns from careful and systematic investigation. On the other hand, a chief correspondent who is obliged at certain seasons of the year to maintain a large force, might know outside of his own force, only a few stenographers who were available for his work. Then, too, sometimes the organization of the house is antagonistic to such a policy. Help may either be hired from the top or from the department heads.
Extracted from "The Businessman's Encyclopedia". Download the complete ebook from SuccessEsource.com for $5 (PDF format).
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